MATT GARDNER
11 years' experience with Utah Valley University, and knowledgeable with CRM, Recruit, BRM, BCM, Banner, and Salesforce.  I am a natural leader and a team player, constantly seeking innovation and improvement, and am passionate about education.

EDUCATION

 Regent University (Virginia Beach, VA) - GPA: 3.93
Master of Divinity: Biblical Studies
May 2019
Utah Valley University (Orem, UT) - GPA: 3.6, Graduated cum laude
Bachelor of Science in Communications: Public Relations
Minor in Religious Studies
December 2014
  • Member of Public Relations Student Society of America (PRSSA)
  • Member of National Communication Association Honor Society
  • Dean’s List: Spring 2013, Fall 2013, Spring 2014, Fall 2014

EXPERIENCE

Utah Valley University (Orem, UT)
Communications/Events Coordinator for Prospective Student Services
June 2016 - Present
  • Extensive knowledge of CRM, Recruit, BRM, BCM, Banner and Salesforce.
    • Research and analyze new software resources.
    • Recently implemented Salesforce to Ellucian Recruit software with its corresponding API.
    • Create and manage workflows.
    • Migrate data between systems and users to ensure consistency and no loss of data integrity.
    • Identify and resolve software glitches throughout department.
    • Manage day-to-day operations and campaigns of CRM/Recruit, Salesforce/BRM.
    • Attend conferences several times a year to increase skills, learn new software, and network with software professionals.
  • Create/write communication campaign content and images using Salesforce, Adobe Photoshop and Illustrator.
  • Develop department training materials to document and refine system processes to minimize room for error when launching campaigns and software processes.​
Assistant Coordinator of Academic Tutoring
  • Supervised 30+ tutors and 11+ Supplement Instruction Leaders tutoring over 12,000 students per semester.
  • Coordinated with auxiliary tutoring labs for Upswing (online tutoring), the Athletic department, the Learning Strategies Support department, and off-campus tutoring for high school students.
  • Tracked and analyzed usage stats and budgets for all Academic Tutoring labs.
  • Developed and implemented training and budgeting materials:
    • Established a benchmark of best practice for tutoring by conducting analysis of universities nationwide; Created and conducted tutoring training programs in concordance with these benchmarks and the College Reading & Learning Association (CRLA) standards.
    • Developed new scheduling system that was adopted department-wide to ensure labs were staffed appropriately while staying under budget.​
Darren Marrott Painting (Spanish Fork, UT)
Crew Director 
January 2004 – June 2016
  • Project Management on $100,000+ projects, directing staff of 10-12 painters and conducting inspections for quality control and excellence.
  • ​Worked directly with clients and engineers to meet stringent deadlines, budgets, and frequently exceeded expectations; Clients included Nuskin, Utah County Government, Omniture, BYU, Vivint, LDS Church, Xactware, Geneva Rock, Best Vinyl, Orange Soda, Flow Serve, etc.​
Utah Valley University (Orem, UT)
Staff Writer for the UVU Review
January 2014 - December 2014
  • Specialized in opinion pieces, interviews, and public relations stories, such as Wolverines winning when it counts, This is your brain on faith, Court-storming melee aftermath, and Priesthood and the race question.
  • Attended and recorded symposiums and lectures such as Engagement Week with the Eugene England Series and UVU's Constitutional Symposium for Religious Freedom.
Utah Valley University (Orem, UT)
Sports Information Intern
August 2014 - December 2014
  • Worked under the Sports Information Director to film athletic events, create marketing promos, conduct/transcribe interviews with coaches and athletes, and track stats in the NCAA database.
  • Collaborated with journalists and major news outlets including Daily Herald, Deseret News,and The Salt Lake Tribune to relay stats, player and coach bios, interviews, and pull quotes.
Utah Valley University (Orem, UT)
Student Government: Assistant to the Student Body President
September 2008 – May 2009
  • Supported UVUSA student initiatives alongside Student Body President Joseph Watkins.
  • Planned, implemented, and hosted Student Government social activities such as pre-show events, the Halloween dance, and Tail Gates; Served as liaison with the MAWL.

SKILLS/ACCOMPLISHMENTS

  • CRM, Recruit, Banner, BRM, BCM, and Salesforce
  • Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
  • Experience writing press releases and hosting PR events
  • Adept at social media campaigns with Facebook, Instagram, Twitter, Google+, and YouTube